OFFICE & SHOWROOM

Lumi Accessories Oy
Pursimiehenkatu 14
00150 Helsinki, FINLAND
+358 (0)20 734 8870

Mon-Fri 9-17
Closed Sunday

LUMI SUPERMARKET

Aleksanterinkatu 28
00170 Helsinki
FINLAND
Tel: +358 (0)20 734 8871

Mon-Fri 10-19, Sat 10-18
Closed Sunday

Welcome to the world of MK Bags! ( Currently only for Michael Kors Bags)

Dear lovely High-end street bags customers,

We are just start to lunch the products and everything ! So excited !



1.Free international delivery service over purchase above $100!


2.Product will be shipped out by Air Express(USPS, EMS, DHL, TNT etc.) They are providing door to door service. According to your deliver address,we will choose the most convenient Air Express Serivce for you.


3.When you finish your order,we will begin processing your order within 2 hours.It usually takes 3-4 working days to prepare your orders.


4.The delivery usually takes about 10-15 working days.


5.We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable when you purchase.


6.We will provide the tracking number and links via email to you after you purchased the product.



What will I be charged for shipping?

 

Shipping and handling charges vary greatly upon the value of the materials and craftsmanship of the piece and its final shipment destination.The shipping and handling rates are clearly posted in each item's description and are non-negotiable.Please consider this when placing your order.



How do I track my shipment?

 

We ship your purchase before the end of the next business day after you have checked-out.We would send you an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.



What should I do if my shipment never arrives?

 

Please allow up to 10 business days for your item to be delivered.If it still does not arrive,please reach us by clicking the ‘Contact Us' button on the website.We will get back to you shortly.



How do I ship items to a different address?

 

During our checkout process,specify where you want your purchase to be shipped.It can be different from your credit card billing address.You may specify any ship-to street address.



Exchange

 

To exchange a product please send us an email to inform us. We will then provide further instructions for the exchange process. The products can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging and tags.When exchanging a product, please always ensure that your name, address, and phone number are clearly stated. All shipping costs associated with the exchange of products are the responsible by the consumers.



Returns

 

As your complete satisfaction is our top priority for long-term business between us,we offer the return and exchange instruction.Before you want to return goods, please contact us via email to discuss the problem you are having first.Most of the time we can solve the problem by giving technical support and you needn't to send anything back.



Cancellation

 

If you wish to cancel your order from our shop, please email us ASAP. You could cancel the order before the item being dispatched.